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lunes, 31 de octubre de 2011

OFERTA LABORAL (CUSTOMER SERVICE AGENTS)

Si estás buscando trabajo esta es la oportunidad ideal, la empresa SYKES
está contratando para sus Call Centers en Heredia, Moravia y Hatillo
puestos de:

CUSTOMER SERVICES AGENTS

Requisitos:

Excelente nivel de inglés, mínimo 85%.
Noveno año aprobado, SIN EXCEPCIONES.
Excelentes habilidades de servicio al cliente.
Conocimientos básicos de MS Office.
Flexibilidad de Horarios*.
Ser costarricense o poseer cedula de residencia.

La empresa ofrece:

Salario competitivo.
Asociación Solidarista.
Medico de Empresa
Transporte y soda subsidiada.

*Los puestos vacantes son de tiempo completo, ocho horas al día, cinco
días a la semana con dos días libres. NO HAY medios tiempos ni horarios
de madrugada, ni vacantes en español.

Interesados favor enviar su CV a llopez@manpower.com.mx o llamar al
2522-0154.

OFERTA LABORAL (HP)

Description
As part of the EAI team you will support business processes, systems,
and users by applying knowledge of information technology (IT)
disciplines. You will be responsible providing technical support for
Middleware and Application Integration technologies.
The EAI team is currently responsible for the middleware and all
existing interfaces that enable the integration of Procter & Gamble's
(P&G) applications both within P&G's landscape as well as with external
business partners.
Candidates will apply a broad skill set of technologies and applications
in this role including: Networking, PERL, J2EE, Oracle/SQL, Middleware,
UNIX, Windows, etc. and expect to build a core competence in a specific
technology set while in this role.
Collaboration and effective communication skills are essential to this
role as team mates are located in Cincinnati, Ohio - USA, San Jose -
Costa Rica and Manila - Philippines.
· Works under supervision of technical lead and with customer nominated
representatives to accomplish assigned tasks.
· Acts professionally with HP customers. Participates as part of a team
and maintains good relationships with team members and customers.
· Understands HP's strategy. Is aware of knowledge tools and their
application.
· Participates in chosen technical community or profession, and
regularly attends profession or community of interest events. Focuses on
single customer. Contributes via assigned tasks on specific projects.

Education and Experience Required

A Must:

Bachelor's degree in Computer Engineering, Computer Science, Electronics
and Communications Engineering or equivalent experience
Experience on Enterprise OSs (ranging from Microsoft Windows Servers to
UNIX systems - Linux, Solaris, AIX, HP-UX)
Must have good customer handling, communication and documentation skills
Candidate must be solutions oriented and demonstrate effective problem
solving skills
Proactive and Team work oriented
SAP knowledge
Strong written and verbal English skills (at least 85%)

A Plus:
Work experience in a "middleware" environment. Additionally, familiarity
with SAP, EDI technologies and Service Oriented Architecture (SOA).
Experience on Networking
Familiarity with ITIL Service Management processes and concepts
Experience with HP Service Manager


664003 — BAS - Technology Consultant III

Description
• Cross-row single point of contact for Capital area.
• Owner of the Global Capital Solution
• Has the responsibility to manage the development resources for
all technical aspects of the implementations (project, enhancements,
fixes).

Required skills
• SAP- FICO Knowledge
• Technical Mastery-Strong technical skills (System engineer or
any other computer science discipline)
• Advanced English skills (written and oral)
• Assertive communication.
• Need to be a self starter.
• Project Management understanding.
• Familiar with SAP tables: Table maintenance and configuration.
• Transport management: Transport creation, transport release and
transport movement.
Desired skills
• Familiarity with SAP applications: financial accounting
modules, specifically FI modules in SAP.
• SAP intercompany module knowledge.
• ABAP Debugging
• Familiarity with PCIM (problem, change, incident and release
management process).

*If you are interested in these positions please send your resume to:
laura.mora.castrillo@hp.com

--
Unidad de Soporte Técnico y Desarrollo de Software
Escuela de Informática
Universidad Nacional
Heredia, Costa Rica
http://www.escinf.una.ac.cr

jueves, 20 de octubre de 2011

OFERTA LABORAL (Consultor Auditoria Interna)

Perfil requerido


El (la) candidato (a) ideal debe tener:

Mínimo Bachillerato en Ingeniería de Sistemas.
Experiencia de al menos un año en auditoría en sistemas, riesgo o
seguridad.
Deseable conocimiento básico en mejores prácticas de TI como COBIT,
ITIL, ISO 27001.
Conocimiento básico en plataformas Active Directory, SQL SERVER, Oracle,
AS400 y UNIX.
Conocimientos del idioma inglés a nivel intermedio alto.
Buena presentación personal.

Objetivo de la posición

Ejecución de proyectos relacionados con los servicios ofrecidos por el
área de Information Technology Audit Services(ITAS) enfocándose
principalmente en:
•Sourcing de auditoría interna de sistemas.
•Auditoría externa de sistemas.
•Análisis de Segregación de Funciones.
•Evaluación de ambientes ERP.

Todas las ofertas serán evaluadas en forma confidencial por PwC Costa
Rica y deberán ser enviadas a

E-mail: cristina.cordero@cr.pwc.com
Asunto: Consultor junior-Auditoría IT

(únicamente candidatos preseleccionados serán contactados por la Firma)

En PwC consideramos que el prestiguio de nuestra firma está directamente
relacionado en el éxito de los profesionales que trabajan en ella.
Sabemos que para crear el mejor valor para nuestros clientes, debemos
buscar el mejor talento constantemente.


--
Unidad de Soporte Técnico y Desarrollo de Software
Escuela de Informática
Universidad Nacional
Heredia, Costa Rica
http://www.escinf.una.ac.cr

OFERTA LABORAL (IT Service Consultant, HP)

IT Service Consultant

Requirements:

Professionals with either Database Administration (Windows, Linux, Unix,
OS/Solaris, Oracle servers), or Networking basic to intermediate
knowledge. Experience will also be considered.
Candidates must be students or have or have a Bachelor's/College Degree
in Computer Science/Information Technology.
At least 1 year of hands-on experience.
Strong troubleshooting, analytical, problem- solving, and conceptual
skills.
Strong customer focus and management of client expectations.
Excellent oral and written communication skills.
Excellent teamwork skills.
Can work with minimum supervision.


If you are interested in applying for this position, please send your
updated CV to angelita.flores@hp.com

--
Unidad de Soporte Técnico y Desarrollo de Software
Escuela de Informática
Universidad Nacional
Heredia, Costa Rica
http://www.escinf.una.ac.cr